Be Seen Agency Ltd Privacy Policy

Last updated: 08 September 2025

Be Seen Team Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our website address is: https://bs-agency.co.uk

1. Who We Are

Be Seen Team Ltd is a digital marketing agency providing SEO, Paid Ads, and Social Media Marketing services. We act as the Data Controller when we collect and use personal data through our website and services.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Contact Information: Name, email address, phone number, company name.
Account Access Information: Credentials you authorise us to use for managing client accounts (e.g., Google Ads, Meta Business Manager).
Usage Data: IP address, browser type, pages visited, time spent on pages.
Cookies and Tracking Data: Information collected through cookies, pixels, and similar technologies.

3. How We Use Your Information

We process your personal data to:

Provide, manage, and deliver our services.
Communicate with you regarding projects, enquiries, or support.
Improve our website, marketing, and services.
Comply with legal and regulatory obligations.

4. Lawful Basis for Processing

We process your personal data under the following legal bases:

Contract: To deliver the services you request.
Legitimate Interests: To improve our services, prevent fraud, and manage our business.
Consent: For marketing communications and cookie use (you may withdraw consent at any time).

5. Cookies

We use cookies to improve website functionality, analyse traffic, and personalise content/ads. You can manage cookie preferences via our cookie banner or in your browser settings. Please see our Cookie Policy for more details.

6. Who We Share Your Data With

We may share your data with:

Subcontractors, virtual assistants, or freelancers working under confidentiality obligations.
Third-party service providers such as Google, Meta, and email/hosting providers, who act as data processors on our behalf.
Legal authorities where required by law.

We do not sell your personal data to third parties.

7. International Transfers

Where data is transferred outside the UK/EEA (e.g., to Google or Meta servers in the US), we ensure appropriate safeguards are in place such as UK-approved Standard Contractual Clauses (SCCs).

8. How We Store and Protect Your Data

We store personal data on secure, encrypted systems with access restricted to authorised personnel.
We implement technical and organisational measures such as password protection, two-factor authentication, and regular system reviews.
Third-party service providers are contractually required to comply with UK GDPR and use your data only for agreed purposes.
Our services are not directed at individuals under 18, and we do not knowingly collect children’s data.

9. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting obligations. For example:

Client account data is retained for up to 6 years after the end of the contract (to meet HMRC record-keeping requirements).
Marketing contact data is retained until you withdraw consent or opt out.

10. Your Rights

Under the UK GDPR, you have the right to:

Access a copy of your personal data.
Request correction of inaccurate data.
Request erasure of your data.
Restrict or object to certain processing activities.
Request transfer (portability) of your data.
Withdraw consent (for marketing) at any time.

To exercise your rights, please contact us at info@bs-agency.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BE SEEN AGENCY LTD.

19-21 Crawford Street, London, England, W1H 1PJ

info@bs-agency.co.uk
+44 7539 017520

If you are unsatisfied, you can contact your local data protection authority.